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Job Vacancy in Dealer & Supplier in Mumbai

Job Title: Back Office Executive  /  Back Office Engineer / Account Assistant

Job Summary
We are seeking a versatile and proactive Back Office Executive to handle day-to-day administrative, commercial, and technical support operations. In this role, you will be the backbone of our office, managing client inquiries, preparing essential financial documents, coordinating with suppliers, and providing basic technical assistance. The ideal candidate is organized, commercially minded, and possesses a strong technical aptitude.
Key Responsibilities
  • Customer Support & Inquiry Handling
    • Manage and route incoming telephone calls and emails professionally.
    • Act as the primary point of contact for customer inquiries and order updates.
  • Sales Administration & Billing
    • Prepare and issue accurate price quotations based on customer requirements.
    • Generate bills, invoices, and purchase orders using accounting software.
    • Maintain up-to-date and organized digital and physical customer files.
  • Supply Chain & Procurement
    • Negotiate pricing, delivery timelines, and terms with suppliers to maximize cost efficiency.
    • Arrange and track material shipments to ensure timely arrival and inventory stock.
  • Technical Support
    • Provide basic technical assistance and troubleshooting to clients or internal teams.
    • Understand product specifications to accurately assist with customer queries and quotations.
Required Skills and Qualifications
  • Education: Bachelor’s degree in Business Administration, Commerce, Engineering, or a related technical field.
  • Experience: 1–3 years of experience in a back-office, sales coordination, or technical support role.
  • Communication: Excellent verbal and written communication skills for vendor negotiation and customer handling.
  • Technical Skills: Proficiency in basic accounting software. Ability to quickly learn technical product details.

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